Worksheet: Conflict Resolution and Feedback Practice

Worksheet: Conflict Resolution and Feedback Practice

Part 1: Understanding Your Conflict Style

  1. Conflict Style Self-Assessment:
    Reflect on a recent conflict (team, school, or personal):
    • What happened?
    • How did you handle it (e.g., avoiding, accommodating, competing, compromising, collaborating)?
    • Was your approach effective? Why or why not?
  1. Prompt:
    Based on the Thomas-Kilmann grid, what conflict style would have been better suited for the situation? Why?

Part 2: Applying the SBIR Feedback Model

Scenario 1:
A teammate consistently shows up late to practice, affecting team preparation.

  • Your SBIR Feedback Response:
    • Situation:
    • Behavior:
    • Impact:
    • Recommendation:

Scenario 2:
Two teammates argue about who should take the final shot, creating tension during games.

  • Your SBIR Feedback Response:
    • Situation:
    • Behavior:
    • Impact:
    • Recommendation:

Part 3: Reflect and Commit

  1. Personal Reflection:
    Think about your communication during past conflicts:
    • Do you usually focus on the issue or the person?
    • How do you ensure your feedback is constructive rather than critical?
  1. Commitment to Growth:
    Write one specific action you will take to improve how you handle conflicts in the future.

 

Sample Answers

Part 1: Understanding Your Conflict Style

  • What happened: A teammate was frustrated with their playing time and started complaining during practice.
  • How did you handle it: I avoided the issue and didn’t address their frustration.
  • Was your approach effective: No, avoiding it didn’t help, and the frustration continued.
  • What would have worked better: Collaborating would have worked better because it would allow us to address their concerns while maintaining team goals.

 

Part 2: Applying the SBIR Feedback Model

Scenario 1:

  • Situation: During yesterday’s practice, you arrived 10 minutes late.
  • Behavior: This is the third time this week you’ve been late.
  • Impact: It delays our drills and forces the team to wait, which affects everyone’s preparation.
  • Recommendation: Let’s work on arriving on time to ensure we can start drills together and stay focused as a team.

Scenario 2:

  • Situation: During yesterday’s scrimmage, there was a disagreement about who should take the last shot.
  • Behavior: Both of you started arguing loudly on the court.
  • Impact: This distracted the team and made it hard to focus during the final play.
  • Recommendation: Let’s communicate calmly and agree on a strategy beforehand so we stay unified during critical moments.